Case Study · Topstep

Launching Topstep's first national brand campaign during the Winter Olympics & Super Bowl.

When Topstep's CEO wanted to sponsor the 2026 Winter Olympics featuring Olympic gold medalist Alex Ferreira, I proposed a fundamentally different strategy: build the company's first measurable, full-funnel brand campaign around Alex while simultaneously transforming the marketing foundation needed to support growth.

Company
Topstep
Role
VP, Head of Brand & Growth Marketing
Timeline
15 weeks · 2025 — 2026
Scope
Brand, Growth, Lifecycle, Creative, Media, PR
Climb Higher — Topstep brand spot
Climb Higher · Topstep brand spot
Overview

The challenge, approach & impact at a glance.

Challenge

Topstep had no marketing team, no paid media history, no lifecycle marketing, no attribution model, an outdated website, and no unified brand identity. With only 15 weeks before NBC creative deadlines and Olympic Rule 40 approvals, the objective shifted from "launch a campaign" to "build an entire growth engine."

Approach

Skip an expensive Olympic sponsorship in favor of targeted regional NBC buys around Alex Ferreira, rebuild the brand identity and site, install lifecycle and measurement systems, and package it all inside a two-film creative platform anchored by a new positioning line: Learn. Trade. Earn.

Impact

Topstep's first national brand campaign delivered a 5,000% branded search lift, doubled weekly conversions at a $22 CAC, and 20× marketing ROI — helping drive +67% MAU growth to 250k and contributing to +140% ARR growth from $500M to $1.2B+.

Executive Summary

A campaign that became a growth engine.

When I joined Topstep in August 2025, the CEO wanted to sponsor the 2026 Winter Olympics feature their brand partner Olympic gold medalist and Topstep trader Alex Ferreira. Rather than pursue an expensive, official Olympics sponsorship with little chance of ROI, I proposed a fundamentally different strategy: build Topstep's first measurable, full-funnel brand campaign around Alex while simultaneously transforming the marketing foundation needed to support growth.

Over 15 weeks, I led the company's rebrand, redesigned the website, built its first modern marketing organization and measurement framework, launched its first integrated national campaign spanning the Winter Olympics and Super Bowl, and created the infrastructure required to turn brand awareness into measurable revenue.

The Challenge

The campaign itself wasn't the real challenge.

The challenge was that Topstep wasn't ready for one, but the CEO/founder wanted us to be.

The company had no marketing team, never run paid media, had no lifecycle marketing, no attribution model, no SEO/GEO optimizations, an outdated website, no consistent brand identity, and no way to measure whether marketing was working.

Launching a large awareness campaign into that environment would have been expensive customer acquisition with little ability to convert or retain users.

With only 15 weeks before creative deadlines for NBC and Olympic Rule 40 approvals, the objective shifted from "launch a campaign" to "build an entire growth engine."

The Strategy

Trade a national sponsorship for a smarter media buy.

Instead of purchasing a multi-million-dollar Olympic sponsorship, I recommended leveraging Alex Ferreira as the centerpiece of a highly targeted media strategy.

Drawing from my experience leading Zoom's Olympic campaign, I negotiated regional Olympic media buys with NBC that focused on Topstep's highest-value markets rather than national inventory.

Because the Winter Olympics and Super Bowl aired on NBC during the same weekend, I negotiated additional Super Bowl pre-game digital inventory at no cost and remained flexible enough to capitalize on significantly discounted regional inventory during the game that became available shortly before kickoff.

One of those opportunities resulted in a premium Miami placement immediately following halftime, purchased at roughly 75% below market rates — which became one of the campaign's highest-performing media placements.

Building the Foundation Before Scaling

Media alone wasn't enough.

Before increasing awareness, we focused on improving the customer journey.

Working closely with Product, we redesigned onboarding around three priorities:

  • Simplify first-time user activation through a more guided experience inspired by Duolingo's onboarding philosophy.
  • Create an educational Trading Camp to reduce friction for new traders.
  • Deliver a consistent brand experience across advertising, website, lifecycle marketing, and product.

Only after those improvements were underway did we begin scaling awareness.

Creative Approach

Two films, one platform.

One commercial couldn't tell the entire story. Instead, I developed a two-film creative platform.

The first used Alex Ferreira's Olympic journey in the snowscape mountains to establish the emotional brand story.

The second focused on explaining Topstep's product in a completely different visual world — abstract city environments and trading-inspired visual metaphors that made an otherwise complex financial product understandable in 30 seconds.

To unify the campaign, I developed a simple positioning line that extended across every touchpoint:

Learn. Trade. Earn.
Delivering More With Less

Premium production at one-third the expected cost.

Traditional agencies estimated a production budget of roughly $4 million. Way out of budget.

Instead, I assembled a lean creative model that blended traditional production with emerging AI-powered creative workflows (ElevenLabs included), allowing us to produce premium-quality work for roughly one-third of the expected cost.

The campaign was developed in partnership with Scholar, a creative agency I had previously worked with at Zoom.

Results

What the work delivered.

The campaign became far more than a media launch. It established Topstep's first-ever modern growth marketing function.

Brand

+5,000%
Branded search lift
+24%
Brand favorability
+33%
Brand affinity
+21%
Consideration

Digital

+29%
Website conversion rate
81k+
Attributable site visits
11×
Organic traffic growth
Social audience growth

Growth Marketing

Weekly conversions
$22
Customer acquisition cost
20×
Marketing ROI
200–270%
ROAS across new acquisition channels

Lifecycle

+49%
MoM attributable new users
+88%
Purchase clicks
−37%
Churn within first 90 days
1st
CRM & lifecycle marketing engine at Topstep

Business Impact

+140%
ARR growth ($500M → $1.2B+)
+67%
MAU growth (150k → 250k)
+7%
Retention
$1.6M
Incremental media value from 46% NBC overdelivery (27M impressions)

The campaign and supporting growth infrastructure helped establish Topstep as a category leader and unicorn company — and built the measurement framework connecting media investment, attribution, brand health, and business outcomes that gave leadership visibility into marketing performance for the first time.

Building something ambitious?

Open to CMO, VP of Marketing, and Head of Brand roles.
Also open to fractional and advisory work.